What if I want to file a complaint?

Are you unsatisfied with an item or our service? We sincerely apologize! Your satisfaction is our top priority, and while we strive for excellence, we understand that mistakes can happen. Please don't hesitate to contact us and let us know your complaint.

• Fill out our contact form as below, and we will respond within five business days.
• You can also contact us directly by e-mail at m.long@kozeliving.com.