{"id":6611,"date":"2024-02-23T16:27:46","date_gmt":"2024-02-23T15:27:46","guid":{"rendered":"https:\/\/kozeliving.com\/brauchen-sie-hilfe\/"},"modified":"2026-04-09T17:13:52","modified_gmt":"2026-04-09T15:13:52","slug":"brauchen-sie-hilfe","status":"publish","type":"page","link":"https:\/\/kozeliving.com\/de\/brauchen-sie-hilfe\/","title":{"rendered":"Brauchen Sie Hilfe?"},"content":{"rendered":"\n<h1>\n\t\t\tKOZ-E Kundenbetreuung\t<\/h1>\n\t<p>Haben Sie Fragen? Brauchen Sie Hilfe?<\/p>\n<figure itemscope itemtype=\"https:\/\/schema.org\/ImageObject\">\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/kozeliving.com\/wp-content\/uploads\/2023\/12\/hor.png\" alt=\"hor\" height=\"1522\" width=\"1696\" title=\"hor\" onerror=\"this.style.display='none'\" loading=\"lazy\" \/>\n\t<\/figure>\n\t\t\t\t\t\t<h5>Produktbezogene Fragen<\/h5>\t\t\t\t\t\n\t\t\t<p><strong><a href=\"https:\/\/kozeliving.com\/de\/support\/faq\/faq-koz-e-warm\/\">&gt; FAQ KOZ-E Warm<\/a><\/strong><strong><a href=\"https:\/\/kozeliving.com\/de\/support\/faq\/faq-koz-e-sleep\/\">&gt; FAQ KOZ-E Schlaf<\/a><\/strong><strong><a href=\"https:\/\/kozeliving.com\/de\/support\/handbuecher\/\">&gt; Benutzerhandbuch<\/a><\/strong>.<\/p>\t\t\n\t\t\t\t\t\t<h5>Meine Bestellung  Zahlungen<\/h5>\t\t\t\t\t\n\t\t\t<p><strong><a href=\"https:\/\/kozeliving.com\/de\/bestellungen-und-zahlungen\/wie-man-auf-kozeliving-com-bestellt\/\">&gt; Wie man auf KOZELIVING.com bestellt<\/a><\/strong><strong><a href=\"https:\/\/kozeliving.com\/de\/bestellungen-und-zahlungen\/warum-habe-ich-noch-keine-auftragsbestaetigung-per-e-mail-erhalten\/\">&gt; Ich habe keine Auftragsbest\u00e4tigung erhalten<\/a><\/strong><strong><a href=\"https:\/\/kozeliving.com\/de\/bestellungen-und-zahlungen\/wie-kann-ich-bezahlen\/\">&gt; Wie kann ich bezahlen?<\/a><\/strong><strong>&gt; <a href=\"https:\/\/kozeliving.com\/de\/bestellungen-und-zahlungen\/wie-kann-ich-meine-bestellung-aendern-oder-stornieren\/\">Wie kann ich meine Bestellung \u00e4ndern oder stornieren?<\/a><\/strong><\/p>\t\t\n\t\t\t\t\t\t<h5>Lieferung<\/h5>\t\t\t\t\t\n\t\t\t<p><strong><a href=\"https:\/\/kozeliving.com\/de\/versand-und-lieferzeit\/\">&gt; Warum werden mir Lieferkosten in Rechnung gestellt?<\/a><\/strong><strong><a href=\"https:\/\/kozeliving.com\/de\/versand-und-lieferzeit\/\">&gt; Wie lange ist die Lieferzeit? <\/a><\/strong>..<\/p>\t\t\n\t\t\t\t\t\t<h5>R\u00fcckgabe eines Produkts<\/h5>\t\t\t\t\t\n\t\t\t<p><strong><a href=\"https:\/\/kozeliving.com\/de\/rueckgabe\/ich-moechte-meine-bestellung-zurueckgeben\/\">&gt; Ich m\u00f6chte meine Bestellung zur\u00fcckgeben<\/a><\/strong><strong><a href=\"https:\/\/kozeliving.com\/de\/rueckgabe\/prozess-der-rueckgabe\/\">&gt; So geht das Retournieren<\/a><\/strong>&#8230;<\/p>\t\t\n\t\t\t\t\t\t<h5>Garantie<\/h5>\t\t\t\t\t\n\t\t\t<p><strong><a href=\"#\">&gt; Garantie auf Artikel, die direkt bei KOZELIVING.com gekauft wurden<\/a><\/strong>&#8230;<\/p>\t\t\n\t\t\t\t\t\t<h5>KOZ-E Business<\/h5>\t\t\t\t\t\n\t\t\t<p><strong><a href=\"https:\/\/kozeliving.com\/de\/b2b-kunden\/\">&gt; Wie werde ich B2B-Kunde bei KOZ-E?<\/a><\/strong><strong><a href=\"https:\/\/kozeliving.com\/de\/haendler\/\">&gt; Wie kann ich KOZ-E H\u00e4ndler werden?<\/a><\/strong>..<\/p>\t\t\n<h2>\n\t\t\t<br \/>Ist das nicht die Antwort auf Ihre Frage? Wir helfen Ihnen gerne weiter! \t<\/h2>\n<h5>\n\t\t\tSenden Sie uns eine Nachricht\t<\/h5>\n\t<p>Wir werden so schnell wie m\u00f6glich antworten<\/p>\n<h2>\n\t\t\tKontaktformular\t<\/h2>\n\t<p><em>Schreiben Sie uns direkt!<\/em><\/p>\n                            \n                        <form method='post' enctype='multipart\/form-data' target='gform_ajax_frame_1' id='gform_1'  action='https:\/\/kozeliving.com\/de\/brauchen-sie-hilfe\/?fl_builder&#038;fl_builder_ui_iframe#gf_1' data-formid='1' novalidate>\n                        <ul id='gform_fields_1' class='gform_fields top_label form_sublabel_above description_below validation_below'><li id=\"field_1_9\"><label class='gfield_label gform-field-label' for='input_1_9'>Comments<\/label><input name='input_9' id='input_1_9' type='text' value='' autocomplete='new-password'\/>Dieses Feld dient zur Validierung und sollte nicht ver\u00e4ndert werden.<\/li><li id=\"field_1_3\"><label class='gfield_label gform-field-label gfield_label_before_complex'>Name*<\/label>\n                                                    <label for='input_1_3_3' class='gform-field-label gform-field-label--type-sub '>Vorname<\/label>\n                                                    <input type='text' name='input_3.3' id='input_1_3_3' value='' tabindex='101'  aria-required='true'     \/>\n                                                            <label for='input_1_3_6' class='gform-field-label gform-field-label--type-sub '>Nachname<\/label>\n                                                            <input type='text' name='input_3.6' id='input_1_3_6' value='' tabindex='103'  aria-required='true'     \/>\n                        <\/li><li id=\"field_1_4\"><label class='gfield_label gform-field-label' for='input_1_4'>E-mail*<\/label>\n                            <input name='input_4' id='input_1_4' type='email' value='' class='large' tabindex='105'   aria-required=\"true\" aria-invalid=\"false\"  \/>\n                        <\/li><li id=\"field_1_8\"><label class='gfield_label gform-field-label' for='input_1_8'>Betreff<\/label><input name='input_8' id='input_1_8' type='text' value='' class='large'   tabindex='106'   aria-invalid=\"false\"   \/><\/li><li id=\"field_1_7\"><label class='gfield_label gform-field-label' for='input_1_7'>Ihre Nachricht an uns*<\/label><textarea name='input_7' id='input_1_7' class='textarea medium' tabindex='107'    aria-required=\"true\" aria-invalid=\"false\"   rows='10' cols='50'><\/textarea><\/li><\/ul>\n         <input type='submit' id='gform_submit_button_1' class='gform_button button' onclick='gform.submission.handleButtonClick(this);' data-submission-type='submit' value='Senden' tabindex='108' \/> <input type='hidden' name='gform_ajax' value='form_id=1&amp;title=&amp;description=1&amp;tabindex=100&amp;theme=legacy&amp;styles=[]&amp;hash=64aec34aed27d0d9421c741c33c3a229' \/>\n            <input type='hidden' class='gform_hidden' name='gform_submission_method' data-js='gform_submission_method_1' value='iframe' \/>\n            <input type='hidden' class='gform_hidden' name='gform_theme' data-js='gform_theme_1' id='gform_theme_1' value='legacy' \/>\n            <input type='hidden' class='gform_hidden' name='gform_style_settings' data-js='gform_style_settings_1' id='gform_style_settings_1' value='[]' \/>\n            <input type='hidden' class='gform_hidden' name='is_submit_1' value='1' \/>\n            <input type='hidden' class='gform_hidden' name='gform_submit' value='1' \/>\n            <input type='hidden' class='gform_hidden' name='gform_currency' data-currency='EUR' value='WavxS9iZK\/EigpyRRC9Bb\/OR94fz8gDPW6U\/EHfr+AkpzbGSbIgUXJoe9f\/FkxEuzLluyFI03gVqbgy3pi0LgXXY89GRnjit8DXo4hzomKFoD0s=' \/>\n            <input type='hidden' class='gform_hidden' name='gform_unique_id' value='' \/>\n            <input type='hidden' class='gform_hidden' name='state_1' value='WyJbXSIsImQ4MjA3NjA3NDJlYjc2MzhkMTQyZDNmMWM5ZjEwMjg3Il0=' \/>\n            <input type='hidden' autocomplete='off' class='gform_hidden' name='gform_target_page_number_1' id='gform_target_page_number_1' value='0' \/>\n            <input type='hidden' autocomplete='off' class='gform_hidden' name='gform_source_page_number_1' id='gform_source_page_number_1' value='1' \/>\n            <input type='hidden' name='gform_field_values' value='' \/>\n                        <\/form>\n\t\t                <iframe style='display:none;width:0px;height:0px;' src='about:blank' name='gform_ajax_frame_1' id='gform_ajax_frame_1' title='Dieser iframe enth\u00e4lt die erforderliche Logik um Gravity Forms Formulare mit AJAX zu handhaben.'><\/iframe>\n\n","protected":false},"excerpt":{"rendered":"<p>KOZ-E Kundenbetreuung Haben Sie Fragen? Brauchen Sie Hilfe? Produktbezogene Fragen &gt; FAQ KOZ-E Warm&gt; FAQ KOZ-E Schlaf&gt; Benutzerhandbuch. Meine Bestellung Zahlungen &gt; Wie man auf KOZELIVING.com bestellt&gt; Ich habe keine Auftragsbest\u00e4tigung erhalten&gt; Wie kann ich bezahlen?&gt; Wie kann ich meine Bestellung \u00e4ndern oder stornieren? Lieferung &gt; Warum werden mir Lieferkosten in Rechnung gestellt?&gt; Wie lange&hellip;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-6611","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/kozeliving.com\/de\/wp-json\/wp\/v2\/pages\/6611","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/kozeliving.com\/de\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/kozeliving.com\/de\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/kozeliving.com\/de\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/kozeliving.com\/de\/wp-json\/wp\/v2\/comments?post=6611"}],"version-history":[{"count":1,"href":"https:\/\/kozeliving.com\/de\/wp-json\/wp\/v2\/pages\/6611\/revisions"}],"predecessor-version":[{"id":14311,"href":"https:\/\/kozeliving.com\/de\/wp-json\/wp\/v2\/pages\/6611\/revisions\/14311"}],"wp:attachment":[{"href":"https:\/\/kozeliving.com\/de\/wp-json\/wp\/v2\/media?parent=6611"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}